ready 2 manage

ready 2 manage introduces skills and techniques for supervisors, team leaders and managers.

This range includes template courses for Accounting Basics, Change Management, Continuous Improvement to Systems and Processes, Effective Project Management, Effective Workplace Relationships, Leadership and Motivation, Managing Quality Customer Service, Managing to Achieve Planned Outcomes, Managing Workplace Information, Negotiation Skills, Personal Work Priorities and Professional Development, and Workplace Learning Environment titles.

accounting basics

In this course, we will investigate the basics of accounting. We introduce the skills and knowledge required to prepare and understand the financial plans and budgets that are crucial to the ongoing operation of an organisation.

Business and Information Management (40 mins)
Basic Accounting Overview (25 mins)
Accounting Transactions (20 mins)

achieved planned outcomes

In this course we will highlight the importance of resources in creating and implementing operational plans that have goals consistent with organisational goals.

Allocate Budget Resources (45mins)
Identify Options for Improved Performance (25 mins)
Monitor Financial Activities against Budget (30 mins)
Resource Budgets and Reports (20 mins)

continuous improvement

Although it may sound like an exhausting and neverending struggle, continuous improvement is actually about instituting processes and work practices that will direct the evolution of your organisation.

An Introduction to Continuous Improvement (25 mins)
Areas of Improvement (60 mins)
Improving Your Organisation (45 mins)
Implementing Continuous Improvement (20 mins)

effective project management

Project Management is the application of knowledge, skills, tools and techniques to a broad range of activities to meet the requirements of the particular project.

Introduction to Project Management (15 mins)
The Project Lifecycle (40 mins)
Planning and Risk Management (40 mins)
People Skills (60 mins)

effective workplace relations

The skills related to communication, getting along with others, and resolving interpersonal problems in the workplace will draw from your experience outside of the workplace.

Effective Workplace Introduction (30 mins)
Develop Trust and Confidence (40 mins)
Work with Information and Ideas (35 mins)
Building Networks and Relationships (25 mins)
Manage Difficulties to Achieve Positives (60 mins)

leadership and motivation

To compete in today’s business environment, it is vital that all employees are working to their potential. Motivating an employee is a complex process. It requires an understanding of the needs, wants and expectations of that employee – in short, the psychological contract.

Introduction to Leadership (45 mins)
Being a Leader (25 mins)
Leadership Approaches and Theories (45 mins)
Motivation Concepts (50 mins)
Rewards and Recognition (20 mins)
Grievances and Discipline (40 mins)

managing quality customer service

Organisational focus on customer service took a leap during the 80s and 90s due in part to the Quality initiative taking place during these decades.

Introduction to Quality Customer Service (20 mins)
The QCS Process (40 mins)
Quality Customer Service Skills (35 mins)

managing teams

An important organising structure, teams support integrated decision making and provide complex problem resolution using multi-disciplinary input.

Key Concepts (60 mins)
Roles and Relationships (35 mins)
The Team at Work (50 mins)
Group Dynamics (60 mins)

professional development

If you want to be in control of your own professional development, you must focus on the past (to analyse it for strengths and flaws) and the future (to set goals and make changes that will allow you to reach them).

Preparing Work Plans (50 mins)
Work Performance (35 mins)
Professional Competence (15 mins)
Personality Types and Interests (20 mins)
A Question of Intelligence (20 mins)
Assessing Your Personality (20 mins)
Making Use of Your Results (40 mins)
Advancing Your Career (20 mins)

managing workplace information

Information Management involves capturing new ideas and organisational knowledge, structuring systems that allow that information to be used most effectively by the people in the organisation.

Introduction to Managing Workplace Information (20 mins)
Work with Information and Ideas (35 mins)
Technology and Information (15 mins)

workplace learning environment

The explosion of technology and government ordinance has delivered a new business environment that is constantly refining business systems, processes and capabilities. These factors have created the need to develop a unique Workplace Learning Environment.

Introducing Workplace Learning (25 mins)
Workplace Learning Environment (60 mins)
Design and Monitor Learning Plans (40 mins)

For pricing information and a FREE TRIAL please contact us.

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